Terms of service

Terms of Service

FurCasa Home

1. Business Information

FurCasa Home is a Swedish online store selling furniture and home furnishings.

Registered business or proprietor: [INSERT REGISTERED NAME]

Registration number: [INSERT REGISTRATION NUMBER]

Address: Sibeliusgången 36, 164 72 Kista, Sweden

Email: furcasahome@gmail.com

Phone: [INSERT PHONE NUMBER]

2. Orders

These terms apply to purchases made through the FurCasa Home website.

After placing an order, you will receive an order confirmation by email. A purchase contract is formed when FurCasa Home accepts and confirms your order.

If an ordered product cannot be supplied, we will contact you. Your rights concerning non-delivery are governed by Swedish consumer law.

## 3. Prices and Payment

All prices are displayed in Swedish kronor (SEK), including applicable VAT.

Shipping costs and other mandatory charges are disclosed before completing an order.

Available payment methods are displayed at checkout. Payment is subject to the conditions of your chosen payment method.

## 4. Delivery

We deliver to addresses within Sweden.

Products may be shipped directly from suppliers located in other countries. FurCasa Home remains the seller and is responsible to customers under Swedish law.

Delivery times, methods and shipping charges are described in our Shipping Policy and disclosed before purchase.

Customers have the rights provided by Swedish consumer law in cases of delayed delivery.

5. Withdrawal and Complaints

Consumers generally have a statutory 14-day right of withdrawal for online purchases.

Consumers also have a three-year statutory right to complain about defective goods.

Further details are available in our Return and Refund Policy.

6. Order Cancellation

You may request cancellation before delivery. Any costs or other consequences are governed by mandatory Swedish consumer law.

Your statutory right of withdrawal is not restricted by an order's shipping or fulfillment status.

7. Dispute Resolution

For questions or complaints, contact furcasahome@gmail.com.

If a dispute cannot be resolved, consumers may refer eligible disputes to the Swedish National Board for Consumer Disputes (ARN), www.arn.se.

Swedish law applies to our consumer sales. Nothing in these terms restricts rights under mandatory consumer protection law.